Privacy & Data Protection

Privacy Policy

At Dekho Becho, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

Last Updated: June 01, 2023

This page explains what information we collect, how we use it, when we may share it, and what choices you have regarding your data.

Your Privacy Matters

By accessing or using Dekho Becho, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

What this policy covers

This policy outlines the categories of information we collect, why we collect it, how we protect it, and how you can contact us for privacy-related concerns.

1. Information We Collect

We may collect certain personal and non-personal information from you when you use the app, including the following:

1.1 Personal Information: such as your name, email address, gender, phone number, location, and other contact details when you register for an account.

1.2 Ad Information: including the details and descriptions of the products you post, along with photos and videos associated with those ads.

1.3 Transaction Information: including details of purchases, sales, or rentals made through the app.

1.4 Communications: including communications or interactions you have with other users through the app's chat or messaging features.

1.5 Device and Usage Information: such as your IP address, device type, operating system, and app usage patterns.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 To provide and improve the app's services, including facilitating buying, selling, or renting of products.

2.2 To personalize your experience, including showing relevant ads and recommendations.

2.3 To communicate with you, respond to inquiries, and provide customer support.

2.4 To analyze app usage, identify trends, and improve performance and user experience.

2.5 To comply with legal obligations and enforce our terms and policies.

3. Sharing of Information

We may share your information in the following circumstances:

3.1 With other users of the app, as necessary to facilitate transactions, negotiations, or communications.

3.2 With service providers, business partners, or third-party vendors who help us operate and improve the platform.

3.3 With law enforcement agencies, government authorities, or other third parties when required by law or in response to a valid legal request.

3.4 In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

4. Permissions We Need and Their Use

4.1 SMS Read Permission

Used to read verification-related SMS messages on your device during registration so that the verification code can be retrieved automatically. We do not access unrelated personal SMS content.

4.2 Location Permission

Used to access your device location and show nearby products, services, and sellers, helping improve local discovery within the app.

4.3 Storage Permission

Used to allow you to select and upload photos or videos from your device storage for your listings and related app features.

4.4 Camera and Microphone Permissions

Used to let you capture photos or videos directly within the app and upload them to your listings or media-related sections.

5. Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure, and therefore we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Choices

You can access, update, or delete certain information you have provided through the app's settings. You may also unsubscribe from marketing communications or adjust notification preferences. However, some information may be necessary for access to certain features or services.

8. Children's Privacy

The app is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If we become aware that such information has been collected without appropriate consent, we will take steps to delete it.

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will become effective when the updated Privacy Policy is posted in the app or on the platform. Your continued use of the app after such changes means you accept the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the details below:

By using the Dekho Becho app, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the practices described herein.